History
In 2002 Al Demers, founder of Demers Sawicki & Assoc., Inc. (DSA), decided that Oregon and SW Washington needed a company that was dedicated to improving service to the specialty coffee industry. The first step was to have good leadership. DSA appointed Scott Kellerman President and made him a partner of a new company called Espresso Machine Experts, Inc. (EME).

EME was formed by purchasing the assets of three companies in the Portland area: Caffeine Machines Service; Caffeine Machine Sales; and Expert Espresso Service. In order to service the industry better, the second step was to quadruple inventory to over $250,000. Next, the company established a professional staff including Dale Melton (Parts and Office Manager), Jeff Anderson (Service Manager), and Trina Demers (Vice President of Administration).

With a team of seven highly trained dedicated technicians and eight fully stocked vans, the company has eleven personnel capable of repairing an espresso machine 24/7, including improved service to the Eugene, Central Willamette Valley, and coastal areas.

Over the first three years it became very apparent that the market needed a company that provided a customer with a machine that fulfills their needs, not ours. The selection of machines now covers a full spectrum of choices that meets the specialty coffee, food service, and hospitality industries that we are proud to sell, service, and warranty for years to come.

Mission Statement: We Make Your Life Easier!
EME adopted the long-standing philosophy and mission statement of DSA: making their customers life easier by listening to their needs and then providing the highest quality of service available in the industry by very dedicated employees.

Values
	A strong sense of team within our organization and with our customers
	Honesty, respect and integrity
	Commitment to the highest level of service possible
	Highly trained and experienced personnel
	Professional appearance and attitude
	Timely response to the customer's needs